Refund and Returns Policy
Trovex Return & Refund Policy (3-Day Return Window)Returns are accepted within 3 days of order receipt. The item must be unused, unwashed, in original packaging, with all original tags attached.Custom, personalized, or discounted items cannot be returned.To initiate a return, contact us at [your email/support] within 3 days of delivery, citing your order number and issue. We will provide return instructions.Once a returned item passes inspection, refunds will be processed to the original payment method within 7–10 business days.Returns after 3 days will only be accepted if the product is defective or incorrect upon receipt. For damaged/incorrect items, contact us within 48 hours, with photos.Customers are responsible for safe packaging and shipping unless the return is due to our error (damaged/incorrect items).